Customer Service

Shipping & Delivery: You can always check the status of your order by logging into your account. If you have any questions about your order please Contact Us or call us on +254 722 823355 Monday - Saturday 8am - 8pm East Africa Time (GMT +3).
Privacy & Security: Any information provided to us will not be shared with any third party. We value you privacy. Please note do not store credit card or bank details on our website.
Returns & Replacements: We offer 100% return guarantee should the products not meet your expectation. All shipments must be insured to take care should there be damages due to shipping.
Ordering: We are a manufacture and we stock all products in our stores. Most of the products are ready to ship on order. Delivery times vary on average between 3 days and 10 days depending on address and products ordered.
Pricing & Promotions: Please sign in for our newsletter to receive notification on promotions and special pricing.
Viewing Orders: To view your order history and status, please login and click on "My Account".
Updating Account Information: While you are logged in, click on My Account to update your information